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1
2019
Service quality and customer satisfaction of budget airlines: Demographics analysis by Kano Ｍodel
Wong, Anthony Tik Tsuen
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Ho, Mandy Wai Man
2
2019
Service quality and customer satisfaction on budget airlines: Kano Ｍodel approach
Wong, Anthony Tik Tsuen
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Ho, Mandy Wai Man
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Rita Tong Liu School of Business ...
