Please use this identifier to cite or link to this item:
https://repository.cihe.edu.hk/jspui/handle/cihe/3583
Title: | Ethically speaking: Opportunities and risks of AI chatbots showing empathy to customers during service encounters | Author(s): | Yeung, Wing Lok | Issue Date: | 2022 | Conference: | Building a Techno-Humanities Culture in Hong Kong | URI: | https://repository.cihe.edu.hk/jspui/handle/cihe/3583 | CIHE Affiliated Publication: | Yes |
Appears in Collections: | HL Publication |
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