A mechanism of applying human intelligence to future generation network

Abstract

To entertain network users, service operators have released a number of innovative services and many new features for the basic services. However, their efforts still cannot greatly satisfy the network users because the network users would like to make the services to their own appetite instead of use the ones created by the service operators. Upon that, this research proposes to apply intelligence to the network so that the network is able to develop services according to the users’ preferences. The approach is to let a virtual user in the network to work for a real user in a communication session. The virtual person makes appropriate decisions on how to perform a service according the real user’s preference. Moreover, with the help of the virtual buddy, not only will the communication session most likely succeed but also the real user have fewer jobs in a service session.