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Ho, Mandy Wai Man

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Ho, Mandy Wai Man
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Issue DateTitleAuthor(s)
12019Service quality and customer satisfaction of budget airlines: Demographics analysis by Kano ＭodelWong, Anthony Tik Tsuen ; Ho, Mandy Wai Man 
22019Service quality and customer satisfaction on budget airlines: Kano Ｍodel approachWong, Anthony Tik Tsuen ; Ho, Mandy Wai Man